Refund policy
At Moweruss, we want you to be completely satisfied with your purchase.
You may request a return within 30 days of receiving your order.
To be eligible for a return, products must:
- Be unused and in their original condition.
- Include all original packaging and accessories.
- Be accompanied by proof of purchase.
Products that have been assembled, used, or damaged after delivery may not qualify for a refund unless covered by warranty.
Return Process
Contact our support team before returning any item.
After your return is approved, we will provide return instructions.
Refunds
Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.
Shipping charges are non-refundable unless the return is due to our error or a defective product.